Preview concept - client enquiries

A warmer mobile first step for Sussex design enquiries.

A focused enquiry page that keeps the calm residential-studio feel, then adds a short project-fit brief, WhatsApp click-to-chat, saved lead details, status tracking, reminders, and a light FAQ assistant for common first questions.

Built around the public Lolita Colenso Design positioning

BIID registered Residential interiors Sussex projects Design consultations Personal service

Project-fit capture

Turn a standard form into a clearer first conversation.

01

Client context

Capture property type, rooms, lifestyle needs, inspiration, location, budget band, and ideal start date.

02

Scope signals

Separate full home design, room refresh, colour consultation, sourcing, styling, and renovation support.

03

Simple lead log

Email or Google Sheet logging stores contact details, enquiry source, status, owner, and follow-up reminder.

WhatsApp CRM concept

Quick messages can still arrive with the project details attached.

Visitors can message quickly from mobile, but the page first captures the details Lolita would need before deciding whether to schedule a consultation or ask for more information.

Client Emma R.
Scope Living room + hallway refresh
Status Needs consultation invite
Reminder Tomorrow - 09:30

FAQ/chatbot starter

Answer repeat questions without losing the studio's tone.